Barmakian Jewelers in 496 Cochituate Road

Customer Reviews about Barmakian Jewelers:

• ★ ★ ★ ★ ★
  Stopped by to have a link removed from my watchband. Was welcomed the moment I walked in and was directed to the correct place. I was prepared to pay $10 for the service and was surprised and delighted when I was told, "one second job. No charge." The store itself is both beautiful and huge. I will go back for all my jewelry needs.
  By Leah Charifson, May 23, 2017
• ★ ★ ★ ★ ★
  I had the most amazing experience with Barmakian jewelers recently designing a custom engagement ring. Using the diamond from my original solitare ring, fabulous salesperson, Aunilee helped me create a one of a kind three stone ring of my dreams. She worked tirelessly on this project choosing the perfect additional diamonds, staying in touch with me (even while she was on vacation) and ultimately delivering the perfect ring UNDER budget! This is a salesperson who truly cares about her work and even more about her customers. I traveled from out of state to do business here and am delighted that I did. I couldn't be happier and can not recommend this jewelry store highly enough!!
  By Deborah Norris, April 03, 2017
• ★ ★ ★ ★ ☆
  Good quality product. The sales person was low pressure and nice and the ladies behind the counter up stairs to the left were nice but the sales people are a real turnoff when they know you are not buying (already spent 8 grand on rings here). Not even willing to answer the simplest of questions.
  By K. Yeager Breidenbach, January 21, 2017
• ★ ★ ★ ★ ★
  Shopping with Barmakian Jewelers has been a great experience for me. I have only purchased online before, but their website is intuitive and easy to use. I ordered an item one day, and it was shipped to me for delivery the next with no additional costs. While FedEx screwed up delivering the order upwards of 3 times, when I reached out to Barmakian to have this shipment held, they were able to accommodate my request with haste. Keep up the good work!
  By Alex Kwatcher, November 29, 2016
• ★ ☆ ☆ ☆ ☆
  Terrible experience! The issues: 1. Rude, passive aggressive, and unprofessional sales person in the engagement/wedding ring department. -Their customer service made what could have been a mildly inconvenient and disappointing shopping experience a terrible one. When mentioning that I was disappointed with the quality of their workmanship (issue described below and picture included), our salesperson, Lois, responded sarcastically, "but did we fix it?". This comment was representative of nearly every verbal interaction we had with her. This was worst customer service I've personally experienced in any store. 2. Poor quality check on their engagement and wedding rings. SEE PICTURE BELOW - Bottom right below center diamond. -One would expect spending close to $1500 on an engagement ring setting (center diamond not included) that the workmanship would be flawless. Unfortunately this wasn't the case. Soldering was left on the wedding band to the bottom right of the center diamond. I realized this when I got home and had to drive back so that the jeweler could remove the excess and rough metal on the ring. Having not learned my lesson yet with Barmakian, I then made the mistake also buying our wedding bands there because they had matching bands. My fiancés brand new wedding band came back to us with small scratches on it.
  By B F, November 25, 2016

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About Barmakian Jewelers in Framingham